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ALSN Live Webinar: A Balanced and Informed Approach to Reinstating Family Presence

  • 16 Nov 2021
  • 12:00 PM - 1:00 PM (EST)
  • Zoom


  • ALSN Members login to register at the discounted rate.

Registration is closed

ALSN announces the following webinar:

If It Were Your Family, What Would You Want?
A Balanced and Informed Approach to Reinstating Family Presence


  • Tuesday, November 16, 12noon Eastern
    (Duration: 1 hour)


Family engagement in a loved one’s health care has been firmly established as a driver of safer care, better patient outcomes and greater efficiency in care processes. The highly transmissible and fatal properties of the COVID-19 virus, though, have complicated this family engagement equation. To reduce spread, care settings around the world have limited access into their facilities only to those deemed essential to care and operations. Family caregivers were notably excluded. When the COVID-19 outbreak strained our healthcare systems, family caregivers who had assumed an essential role as advocate, family spokesperson and a key source of continuity and care coordination between care encounters were marginalized as literal outsiders. For many patients, families, and healthcare professionals, the impact of these family presence restrictions has been devastating. It is a fundamental role for all nurses to advocate for family presence. In this session, participants will be introduced to a shared decision-making tool that supports nurse leaders and other decision-makers in advocating for evidence-informed, data-driven and person-centered visitation policies – now and in the future. Developed by a group of nurse leaders, patient and family partners and other clinical and non-clinical partners, this decision-making framework guides organizational decision-makers in weighing the risks and benefits of family’s presence in care centers in consideration of a range of factors, including community infection rates, testing availability, PPE supplies, vaccination rates and the potential for harm to patients if they are isolated from loved ones during a healthcare encounter. Hear how have used this tool and learn practical guidance on how the family presence principles have been applied toward an aim of keeping families safe and together during healthcare encounters.


  1. Understand the unintended consequences of family presence restrictions and the impact on patients, families, nurses and other caregivers.
  2. Delineate the important distinction between casual visitation and the essential role that family care partners play as members of the care team.
  3. Learn strategies for advocating for evidence-informed, data-driven and person-centered visitation policies.


  • This activity was developed to meet the needs of Nurse Practitioners and Nurses caring for clients.
  • This webinar is also appropriate for providers and/or providers-in-training from diverse healthcare professions including physicians, nurses, dentists, physician assistants, pharmacists, and program administrators.


  • Sara Guastello, Senior Vice President, Division of Person-Centered Care Standards
  • Joseph Leggio, Associate Executive Director, Experience Services, NYC Region – Northwell Health
  • Christine Pabico PhD, RN, NE-BC, FAAN, Director, Pathway to Excellence Program, American Nurses Credentialing Center
  • Launette Woolforde EdD, DNP, RN, NPD-BC, NEA-BC, FAAN, Chief Nursing Officer, Lenox Hill Hospital, Northwell Health


Sara Guastello is a Senior Vice President with Planetree International, a not-for-profit person-centered care advocacy, education and standard setting organization. Sara leads the Person-Centered Care Certification Program, recognized internationally as the gold standard in person-centered care. Sara is also a frequent writer, speaker and invited subject matter expert on person-centered care. Most recently, in response to the COVID-19 pandemic, she co-authored the Guidelines for Preserving Family Presence in Challenging Times and the Family Presence Policy Decision-Making Toolkit, both of which have been endorsed by more than 50 organizations around the world.

Joseph Leggio is currently the Associate Executive Director, (AED) of Experience Services for the New York City Region at Northwell Health. As AED, he leads the experiential strategy of the hospital, reimagining normal day-to-day operations as connected touchpoints. From the welcome experience with the valet, to the culinary experts in the kitchen serving Michelin-Star meals, to managing the international medical tourism program, he is redefining what it means to be a patient around the world. Prior to this role, Joseph was the Regional Director for Marketing & Communications, where he was responsible for the digital communication and hospitality training curriculum.

Christine Pabico, the Director of ANCC’s Pathway to Excellence program, is a content expert in creating and sustaining high reliability organizations and positive practice environments. Her passion is to provide organizations around the globe strategies for success in creating work environments that support, engage and empower staff to lead from the bedside. In addition, she is a recognized champion for safeguarding clinician well-being. Christine has over 25 years of leadership experience, is doctorally-prepared, ANCC board-certified as a Nurse Executive, and is a Fellow of the American Academy of Nursing. Her passion for creating healthy work environments extended to her doctoral work where she studied the relationships among nurse manager competency, the nursing practice environment, and frontline nurses’ intent to stay. Christine is also on the editorial board of the American Nurse Journal and is the president-elect for the Philippine Nurses Association in Metro DC.

Dr. Launette Woolforde is Chief Nursing Officer for Lenox Hill Hospital and the Manhattan region of Northwell Health, the largest healthcare provider in NY State. Previously, Launette served as the System Vice President for Nursing Education and Professional Development. Launette co-authored the national Scope and Standards of Practice for Nursing Professional Development and served on the Board at the National League for Nursing and the Association for Nursing Professional Development. She was the recipient of the 2019 International Founder's Award from Sigma Theta Tau International Honor Society for Nursing and was named the 2019 National Certified Nurse of the Year by the American Nurses Credentialing Center. Launette earned numerous degrees including a Doctor of Nursing Practice from Case Western Reserve University and a Doctor of Education from Columbia University, Teachers College. She is a Fellow of the New York Academy of Medicine and of the esteemed American Academy of Nursing.


  • This course has been approved by the California Board of Registered Nursing, provider #CEP16785, for a maximum of 1.00 Nursing Contact Hour. The licensee must retain this document for a period of four (4) years after the course concludes.
  • All participants will receive their certificate of attendance with CE after completion of the webinar survey.
  • An archive will be available if you are unable to participate in the live webinar. CE may be requested after viewing the recorded session.


  • No refunds due to cancellation.
  • An archive will be available if you are unable to participate in the live webinar.

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