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Nurse managers are responsible for creating professional nursing practice environments and oversight of patient outcomes. While nurse managers are critical to organizational success, new managers often assume their positions with little preparation for the role; often developing leadership and management competence through experience. Recommendations requiring graduate education for nurse managers have been made but education requirements for nurse managers vary by organization. In an era of value-based purchasing, nurse manager competence is essential to organizational financial performance. This presentation will present findings from a national sample of 666 nurse managers working in 53 US hospitals to understand the relationships among role development, competence, and patient outcomes. Nurse managers completed an electronic survey administered by Press Ganey. Their survey data were matched with their corresponding National Database of Nursing Quality Indicators™ (NDNQI) patient care unit data.
Learn how to create a better professional environment for patient outcomes. Discuss ideas and techniques to properly prepare for the nurse manager role. Understand the relationships among role development, competence, and patient outcomes.
Nora Warshawsky, PhD, RN, NEA-BC, CNE, FAAN
Professor, University of Central Florida
This webinar is not eligible for Nursing CE.